If ada any case as below. follow steps.
CASE : Client made payment for ASTRO shares to the wrong IB. Instead of CIMBIB which was his/her designated bank, the client paid to MAYBANKIB.
HOW TO RECTIFY : send email to MAYBANK IB Settlement Team at firstname.lastname@example.org informing of the mistake ie should have paid to CIMBIB and not MAYBANK IB and give details of - name, IC, contact no, no of shares allocated and scanned copies of (1) proof of payment (2) letter of offer from MITI.
WHAT WILL MAYBANK IB DO : Once they have verified clients payment, they'll get client to fill up form and transfer the monies to CIMBIB on client's behalf.
NEXT STEP : Client must proceed to send the other stated documents to CIMBIB as requested.
On behalf of PRIBUMI